🎯 Torklub Terms & Conditions – Know Before You Roll!

Welcome to Torklub — your pit stop for premium die-cast collectibles and RC cars! Before you race to checkout, please take a quick lap through our Terms & Conditions. These rules are here to ensure fairness, clarity, and smooth transactions for everyone.

🛒 1. Purchase Policy – Lock It or Lose It

• All our cars are limited stock — first to pay, first to play!

• Checkout = commitment. By confirming your order, you agree to follow these terms.

• To confirm a booking, you must either:

  • 💳 Pay the full amount for instant processing.

  • 🔐 Or pay a non-refundable deposit of ৳200 to reserve your piece. (Think of it as your ticket to the race.)

• 🚫 Change of mind is not accepted once you’ve placed your order — choose wisely!

🚚 2. Delivery Policy – Smooth Ride or Rewind

• We start your engine only after receiving your payment.

• If delivery fails due to absence, rejection, or incorrect info, you’ll be charged for both shipping and return fees.

• Every item is carefully bubble-wrapped and secured to ensure it survives the journey.

🔁 3. Return Policy – Handle with Care

We get it — stuff happens. Here’s how returns work:

🚨 For Damaged Products:

• It must be checked in front of the delivery person.

• If it’s damaged, return it on the spot in the same packaging.

• If verified:

  • We’ll send a replacement (if in stock).

  • If not, we’ll refund only the product price (not shipping).

📦 For Customer-Initiated Returns:

• Repack carefully — use the original bubble wrap or similar protective packaging.

• Unpacked or carelessly returned items that get damaged won’t be eligible for a refund.

• Share clear photos and return tracking details with us — transparency builds trust!

💸 4. Refund Policy – Fair and Fast

• Refunds are only applicable if:

  • A product is damaged upon verified delivery and returned properly.

  • The item is out of stock after you’ve paid.

• We’ll refund only the product cost — delivery charges stay with the courier.

• 🚫 Deposits (৳200) and damaged returns due to customer mishandling are non-refundable.

🚫 5. No Warranty, No Worries

We’re collectors and resellers — not manufacturers.

• That means no warranties or guarantees are provided.

• All items are sold as-is, just like you see in the photos and descriptions.

📌 6. Pro Tips Before You Check Out

• Always inspect your item on delivery.

• Snap pictures if returning and package it like a pro.

• Communicate with us quickly — delays may void your return or refund.

🏁 Final Lap

By checking out from Torklub, you’re joining a passionate community of collectors and agreeing to these simple but important rules. Let’s keep the hobby fun, fair, and fast for everyone!